Terms of service

Terms of Service

About Us
This website is operated by Noussant ("we," "us," "our"). You can contact us at teamnoussant@gmail.com.  Direction C. de Bordadores, 5 Centro, 28013 Madrid

Products
All items sold on this store are custom made-to-order prints, produced after each order is placed. Product images are for illustrative purposes; actual colors may vary slightly depending on your device display.

Orders and Payment
By placing an order, you confirm that the information provided is accurate. We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud or pricing errors.

Right of Withdrawal (EU Customers)
If you are a consumer based in the EU, you generally have the right to withdraw from your purchase within 14 days of delivery, in line with our Return Policy. Please note that custom-made or personalized items may be excluded from this right where permitted under EU law — see our Return Policy for details.

Delivery
Estimated delivery times are provided at checkout and are not guaranteed. We are not liable for delays caused by shipping carriers or events outside our control. 

Returns and Refunds
See our separate Return Policy for full details on eligibility and exceptions.

Dispute Resolution
If you have a complaint, please contact us directly at teamnoussant@gmail.com so we can try to resolve it. EU consumers may also use the European Commission's Online Dispute Resolution platform at ec.europa.eu/odr.

Governing Law
These Terms are governed by the laws of Spain, without prejudice to any mandatory consumer protection laws in your country of residence under EU regulations.

Changes to These Terms
We may update these Terms from time to time. Continued use of the store after changes are posted constitutes acceptance of the updated Terms.

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